The Grafham Community Shop is committed to maintaining the privacy of our customers. We comply with data protection laws that are applicable in respect of data processing within the UK.
This privacy notice sets out how we collect, use and protect your personal information and your rights in relation to your information.
What type of data do we collect?
- personal details (for example, your name, age bracket)
- your contact details (for example, your phone number and e-mail address)
How will we use your data and why?
Your personal data will be stored, processed, used and disclosed by us in the following ways:
- To facilitate your interest in the Community Shop
- To better understand your requirements and to provide you with information about our products
- To answer your questions and enquiries
- To improve the service we provide
We must have a legal reason to process your personal information. This will usually be one of the following:
- consent to market our produce and offers to you according to your preferences
- to meet our legitimate interests to facilitate your interest in our shop
Sharing your information
We will never share your information with third parties.
How is my data safeguarded?
The security of your data is important to us. Access to the data is only provided to our staff and committee members.
We will keep your personal information for at least as long as we have a relationship with you. When deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal, regulatory and professional obligations.
Your information
You have rights regarding your personal information, including the right in certain circumstances to access, correct, delete, withdraw consent, restrict or object to our use of it. We would encourage you to inform us if the information we hold about you is no longer accurate. We may need extra information from you to deal with any request. If you would like to discuss or exercise these rights, please contact us at [email protected].
In the event that you have cause for complaint please contact us and we will follow up to resolve this. If you have a data privacy related complaint, you also have the option to direct your complaint to the Information Commissioner’s Office (ICO).